Download our Wedding Packages and Info Packs below
Can I cancel, return or make changes to my order once it’s placed?
//Cancellation must take place within 7 days since placing your order. Unfortunately after that period, we cannot offer you a refund or exchange.
To complete your return, we require a receipt or proof of purchase. To be eligible for a return or refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Original shipping charges will not be refunded.
1. Your order number
2. A brief description of why you’d like to return it
3. Your preference for a replacement or a refund
4. A photo illustrating the issue
Please provide credible proof of payment via email to firstname.lastname@example.org and attach the PDF proof of payment from your current bank. Return and/or exchange shipping will be the responsibility of the customer.
//Changes post final sign-off are an additional R250
To further ensure that your order is flawless, kindly make sure you intensely proof read any artwork our design team sends you. Your order will be printed / manufactured exactly as per your approved final mock up. Although our design team takes great creative care to make sure your designs are perfect, proof reading is not the responsibility of the designer as the client provides their own wording. Any reprints will be for the client’s account and will not be applicable for a refund or a free reprint.
What forms of payment do you accept?
We accept the following payment methods: EFT | Credit Card
How much is shipping?
Standard shipping fee of R100 applies for the Western Cape region. For any outlying areas, shipping costs will depend on location.
How long does it take to process and ship my order?
Once you have given us the go ahead and accepted the quote, we will need a 50% deposit in order to secure your order.We will send you a digital mock-up of your stationery, this can take 2-7 days depending on length of quote. Design process commences from date of payment received. Checks and approvals of all artwork to be done by client.
The exciting time has arrived for your long awaited stationery to be printed, cut and put together with careful detail by Bree herself. Please allow for anything between 7-14 working days from date of approval. Delivery will be made once the remainder of the deposit was received.
Still have questions? Please contact us anytime.